Mouser Pet Supplies warrants to individual retailers who hold an account with us and the original purchaser that digital hardware products purchased from Mouser Pet Supplies shall be free from defects in material and workmanship for 12 months, from the date of purchase (or delivery as may be required in certain jurisdictions). Except where prohibited by applicable law, this warranty is nontransferable and is limited to the original purchaser and the country in which the product was purchased.  This warranty gives you specific legal rights, and you may also have other rights, including a longer warranty duration that may vary under local laws.  


The first thing to do if you think you may have a warranty claim is to visit support.logi.com where you will find a wide range of Support and FAQ pages with valuable technical assistance.

If you do not find a solution on our website, please contact the retailer from whom you made your purchase.  Valid warranty claims are generally processed through the point-of-purchase retailer during the first thirty (30) days after purchase.  This period of time may vary depending on the retailer.

If your warranty claim cannot be processed through the point-of-purchase retailer, please visit our Support Warranty FAQ section to find out how to contact our Support department.


Mouser Pet Supplies' entire liability and your exclusive remedy for any breach of warranty shall be, at Mouser Pet Supplies' option, (1) to repair or replace the hardware, or (2) to refund the price paid, provided that the hardware is returned to the point of purchase or such other place as Mouser Pet Supplies may direct with a copy of the sales receipt or dated itemized receipt.  Shipping and handling charges may apply except where prohibited by applicable law.  Mouser Pet Supplies may, at its option, replace your product, offer to provide a functionally equivalent product, or repair any product with new, refurbished or used parts as long as such parts are in compliance with the product’s technical specifications.  Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

This warranty does not cover problems or damage resulting from (1) accident, abuse, misapplication, or any unauthorized repair, modification or disassembly; (2) improper operation or maintenance, usage not in accordance with product instructions or connection to improper voltage supply; (3) use of consumables, such as replacement batteries, not supplied by original manufacturers except where such restriction is prohibited by applicable law; (4) lost parts that were originally supplied with the hardware products; (5) non-original branded parts and accessories even if sold with the hardware product; (6) normal wear and tear.

This limited warranty does not, under any circumstances, cover the replacement of or reimbursement for any electronic device or personal property that is not a original product. 


Mouser Pet Supplies shall not be liable for any special, indirect, incidental or consequential damages wahtsoever, including but not limited to loss of profits, revenue or data (Whether direct or indirect) or commercial loss for breach of any express or implied warranty on your product even if Mouser Pet Supplies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose on this hardware product is limited to the duration of the applicable express warranty period for your product. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you.


Consumers have legal rights under applicable national legislation governing the sale of consumer goods. Such rights are not affected by the warranties in this Limited Warranty. 


No dealer, agent, individual retailer or employee is authorized to make any modification, extension, or addition to this warranty.


12 Months 


Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. This warranty is provided by Mouser Pet Supplies.